Frequently Asked Questions
This section is for our potential and existing clients and contains answers to frequently asked questions. If you have further questions, please do not hesitate to
contact us directly.
- Is STABILITY SYSTEM compatible with Windows 7?
Yes, STABILITY SYSTEM can be run on all Windows platforms, including Windows XP, Vista, and 7.
- Can multiple users use STABILITY SYSTEM?
Yes, multiple users can concurrently use STABILITY SYSTEM.
- Does ScienTek Software provide training for new clients?
Yes, two days of on-site training are provided for all new clients. The training sessions provide our new clients with the knowledge to utilize STABILITY SYSTEM to the best of its capabilities.
- Does ScienTek Software provide training for existing clients?
Yes, please contact ScienTek Software for a price quote.
- Does ScienTek Software provide customer support?
Yes, support is available via telephone, email, and fax. We always put customer satisfaction first and foremost. STABILITY SYSTEM also contains extensive help information. Please feel free to contact our references for our support levels and expertise.
If you are a current customer and have a support request, please send us an email directly through your company's email system. Thank you for your cooperation.
- Can ScienTek Software perform the validation for us?
Yes, you can contract us to perform on-site software validation for STABILITY SYSTEM. Our service is comprehensive, fast, and cost-effective. This is the fastest and most ideal way for your company to start using a validated copy of STABILITY SYSTEM.
- Is STABILITY SYSTEM Part 11 compliant?
Yes, STABILITY SYSTEM is fully Part 11 compliant. Please see our point-to-point comments for the 21 CFR Part 11 regulation.